User Management

Users with permission to manage other users can access the User Management section of the ClaimPoint website. From here, you can add or edit user records.

To add a user, the user must have a valid email address that acts as their Login ID and the Login ID must be unique. Additional user information includes the person's name, phone and fax numbers, and the office to which the employee is assigned.

Users can be given permission to view claims, submit an assignment, view reports, and manage users. You also define the user's viewing level. This field determines which claims the user can view. You can allow the employee access to view only his/her claims, all claims in the office, or all claims for all offices.

Finally, when the user no longer requires access to ClaimPoint, the user’s status can be set to inactive.

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