From My Claims Desktop, select the Search tab to locate a specific claim or claims. To conduct a search, you enter criteria or claim information that the system uses to determine and display those claims that match the criteria you define.
You can search for a claim using the following criteria fields: Claim Number, LYNX ID, and Insured/Claimant Last Name.
You can enter all or a portion of the name to locate the Insured/Claimant. For example, if you know the Insured’s last name is Hansen but are not sure if it’s spelled with an e or an o, you can enter “Hans”.
Click Search and the system displays all claims with an Insured/Claimant with a last name that includes “Hans”.
The Search Results display under the criteria fields and can be sorted by column heading. Click once on the head to sort from top to bottom, click again to toggle the search to bottom to top.